Contact us for any reason - WE ARE HERE TO HELP! Email Us: help@spookycatpress.com Tel: (321) 362-4077 (Hours: M-F 10am-5pm) ~ Wholesale Inquiries ~ Email: wholesale@spookycatpress.com Enter Wholesale Website SHIPPING SHIPPING RATES are based on weight and/or quantity and calculated in cart. We will do our best to expedite every order, Monday - Friday, and ship out your Spooky Cat goodies ASAP. Shipping charges are currently non-refundable. SEE FULL SHIPPING POLICY HERE Let us MAIL THE GREETING CARD FOR YOU Out of time? Want us to mail someone a Greeting Card directly? No Problem! Contact Us for details! We have Spooky Stamps. RETURNS & EXCHANGES If you’re not 100% satisfied with your Spooky Cat product, LET US MAKE IT RIGHT FOR YOU! · Unused, unopened products may be returned within 30 days of receipt for a refund minus the original shipping cost. Used, opened, and/or final sale items are not eligible for a return. · Greeting Cards, Gift Wrap, Phone Cases, Mugs, and Clothing are returnable unused, unopened within 30 days of receipt with a 30% restocking fee minus the original shipping cost. SEE OUR FULL POLICY HERE How to Make a Return HOW DO I MAKE A RETURN? We try and make it easy for you. 1) To process your returns please contact help@spookycatpress.com 2) We will email you a return label. 3) Secure the prepaid label your shipping package and drop off at the carrier. 4) We will issue a refund or send a replacement. SEE OUR FULL POLICY HERE What's the status with my RETURN? CONTACT US with your Order Number and we will check the status Email Us: help@spookycatpress.com SEE REFUND POLICY HERE OUR MISSION We love paper greetings and gift wrap but we also LOVE OUR PLANET! We are striving to use and source sustainably whenever possible. As our company grows, so will our options. GREETINGS CARDS - Our cards are printed in studio, on acid free card stock made from 30% Post Consumer Recycled Content. We tried many papers before choosing our linen card stock for the beautiful print quality and commitment to sustainability. ENVELOPES - Our envelopes are made from 100% Recycled Paper CELLOPHANE - The cello bags we are using in most of our packaging are plant-based PLA (polylactic acid) and are certified compostable. Supporting Local & Domestic Resources + GIVING BACK TO THE COMMUNITY We believe in community. We will strive to partner with local print shops and other domestic resources to produce Spooky Cat goods. 10% of each Spooky Cat T-shirt goes to supporting a local charity. A percentage of our profits will also be donated to a National Cause. We want our brand to reflect our belief in the greater good, in shared creativity, a feeling of belonging, and expressing one's passion. Reuse / Upcycle / Recycle We're looking for ways to reuse or give multiple purposes for paper gift wrap and greeting cards. If you have any ideas, please share them!
